Revolutionizing Operational Efficiency: 5S Implementation for Aerospace/Industrial Tools
Situation
An aerospace industrial tool manufacturer faced a prolonged struggle with implementing a certified 5S visual factory system across multiple global facilities, stalling productivity improvements for over seven years due to inaction and challenges across worldwide manufacturing sites.
Actions
MetaExpert Brian, hired as a full-time change leader, took the initiative outside his job description to revitalize the stagnant 5S process. He tackled the corporate mandate for all factories to be 5S certified within 12 months by establishing a steering committee, documenting the 5S system, creating a network of department-based leaders, and introducing a continuous communication platform. He also initiated a Step program to ensure unified progress across departments.
Results
- Successfully achieved 5S certification across multiple global facilities within the mandated time frame.
- Laid the foundation for the company's largest-ever investment, a worldwide SAP ERP conversion.
- Realized substantial business value savings of over $250,000 and approved cost savings exceeding $100,000 in the last year of the 5S implementation.
Return on Investment
The project reported business value savings of over $250,000 and approved cost savings of over $100,000.

Conclusion
The project's success hinged on the reinforcement of standard work, robust communication, and management support. It underlined the importance of a well-defined, participatory approach to operational changes and was pivotal in preparing the company for a major ERP system transition.
Project Details
Contract Length: Two-and-a-quarter years
MetaExpert skills needed:
- Teamwork
- Communication
- Training
- Analysis and presentation of understandable data showing progress with a defined plan
- Negotiation
- Creative problem-solving in operational management